SENDASAP

Last modified: April 10th, 2020

PRIVACY POLICY

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Protecting your private information is our priority. Our Privacy Policy applies to any data received from any “online” service SendASAP offers, like web and mobile services, including our web site www.SendASAP.com, and our mobile applications (Services), and applies whether you use our Services on a PC, mobile device or something else and any data we receive from you “offline” through mailings, telephone, or in person. Our Privacy Policy also applies to your use of any interactive features or downloads that we own or control; or are available through our Services; or interact with our Services and those post or incorporate this Privacy Policy.

Our Privacy Policy applies the same to all of our users, whether they are a Delivery Partner who picks-up, carries or drops-off goods (“Delivery Partner”), someone using our Services to send goods with a Delivery Partner (“Sender”) or someone who signs-up to potentially use our Services (collectively, our “Users”).

ANY REFERECES TO SENDASAP, INCLUDE OUR WEBSITE, MOBILE APPLICTIONS, AND OLSTREAMS SOLUTIONS INC. DBA SENDASAP AND ITS SUBSIDIARIES. BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

You should also review our Terms and Conditions; they also apply to your use of our websites and mobile applications. If you have questions, please let us know: support@SendASAP.com.

Collection of your Personal Information

The information we collect from you includes but may not be limited to:

Email

Password

Name

Mobile Phone Number

Zip Code

Vehicle information

Scan of Delivery Partner’s license (includes full name, address, personal details, photo)

Social Security Number

Passport #

Bank / Automatic Clearing House (ACH) information

Credit Card Number, expiration date & security code and or information regarding your PayPal, Google Wallet or other digital payment accounts

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If you choose to upload photos when registering for or using our Services, these photos may be viewable by our Users and us. You may remove or update photos at any time by logging into your SendASAP account.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by SendASAP. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SendASAP website.

Minors

Our Services are not directed toward minors; no one under 18 is allowed to register with or use any of our Services. We do not knowingly collect Personal Information from anyone under the age of 18 and if we discover that we have collected Personal Information from a person under 18, we will delete that information immediately. If you are a parent or guardian of a minor under the age of eighteen (18) and believe he or she has disclosed Personal Information to us, please contact us at support@SendASAP.com.

SendASAP does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this application, platform or website.

Designated Countries Privacy Rights

This Section only applies to Users and Customers of the Services that are located in the European

Economic Area, United Kingdom and/or Switzerland (collectively, the “Designated Countries”)

at the time of data collection. We may ask you to identify which country you are located in when you use some of the Services, or we may rely on your IP address to identify which country you are located in. Where we rely only on your IP address, we cannot apply the terms of this Section to any User or Customer that masks or otherwise obfuscates their location information so as not to appear located in the Designated Countries. If any terms in this Section conflict with other terms contained in this Policy, the terms in this Section shall apply to Users and Customers in the Designated Countries.

SendASAP is a data controller with regard to any personal information collected from Customers or Users of its Services.“Data Controller” means an entity that determines the purposes for which

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and the manner in which any personal information is processed. Any third parties that act as our

Service Providers are “Data Processors” that handle your personal information in accordance with

our instructions.

You may object to our processing at any time and as permitted by applicable law if we process your personal information on the legal basis of consent, contract, or legitimate interests. We can continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.

If we process your personal information based on a contract with you or based on your consent, or the processing is carried out by automated means, you may request to receive your personal information in a structured, commonly used and machine-readable format, and to have us transfer

your personal information directly to another “Controller”, where technically feasible, unless

exercise of this right adversely affects the rights and freedoms of others.

If you believe we have infringed or violated your privacy rights, please contact us at support@SendASAP.com so that we can work to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement

User Tracking

In addition to any Personal Information or other information that you choose to submit to us, we and our third-party Service Providers may use a variety of technologies that passively and automatically collect certain information whenever you visit or interact with our Services (“Usage Information”). Usage Information may include your browser, the URL that referred you to our Services or website, all of the areas within website that you visit, the time of day, and other information. You agree that we may use this Usage Information for our purposes, including to improve, enhance or adjust our Services. In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer, mobile or other device (“Device”) used to access our Services. We automatically assign a Device Identifier number to the device you use to access our Services, and our computers identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat such information and an identifier as your Personal Information.

SendASAP may use multiple methods to collect Usage Information including the technologies listed below. SendASAP may also use other methods and additional technologies in the future.

Cookies

A Cookie is a data file placed on a Device when it is used to access our Services. A Flash Cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded

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by you to your Device. Cookies and Flash Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. Cookies work by assigning a number to the user that has no meaning outside of the assigning website.

You may deny the use of Cookies if you do not want information to be collected through their use and Cookies can be disabled or controlled by setting a preference within your web browser or on your device. If you choose to disable cookies or Flash Cookies on your Device, some features of our Services may not function properly or we may not be able to customize the delivery of information to you. We cannot control the use of Cookies (or the resulting information) by third parties, and third party Cookies are not covered by our Privacy Policy.

Identifiers and Web Beacons

Web Beacons are tiny graphics with a unique identifier (“1×1 GIFs” or “clear GIFs”), similar in function to Cookies, and are used to track the online movements of web users. We may include Web Beacons in our web and mobile pages and messages. While Cookies are stored in your computer’s hard drive, Web Beacons are embedded invisibly. We use Web Beacon technologies to tell what us content contained on our websites or in our Services is effective and this allows us to create and manage our content better. We also use Web Beacon technologies to count Users of our Services, how many of the e-mails we send were opened and how many particular articles or links on our pages were actually viewed. Web Beacons allow us to monitor how you and other Users navigate our Services. We do not tie the information gathered by web beacons to any customers’ Personal Information.

Embedded Scripts are programming code and collect information about your exchanges and communications with our Services. They are temporarily downloaded onto your device from our web server (or from a third party Service Provider), and are active only while you are connected to our Services. The code is deactivated and/or deleted after.

Mobile Application User specific information

You will likely use the Services via an application on your Device (“Mobile Application”) of computer Web Based Application. By signing up for and using our Services you agree that we may collect and use technical data and related information, including but not limited to, technical information about your Device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.

If you use our Mobile Application it may automatically collect and store some or all of the following information from your mobile Device (“Mobile Device Information”), including without limitation:

Your preferred language

Your phone number or other Device Identifier assigned to your mobile device — such as the International Mobile Equipment Identity or the Mobile Equipment ID number

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The IP address of your mobile device

The manufacturer and model of your mobile device

Your mobile operating system (e.g. Android, iOS, etc)

The type of mobile Internet browsers you are using

Your geolocation

Information about how you interact with the Mobile Application and any of our web sites to which the Mobile Application links, such as how many times you use a specific part of the mobile application over a given time period, the amount of time you spend using the Mobile Application, how often you use the Mobile Application, actions you take in the Mobile Application and how you engage with the Mobile Application

Information to allow us to personalize the services and content available through the Mobile Application

We may use information automatically collected by the Mobile Application (including the Mobile Device Information) in the following ways:

To operate and improve our Mobile Applications, our Services, and create new services, and tools;

To create aggregated and anonymized information to determine which Mobile Application features are most popular and useful to our Users, and for other statistical analyses;

To prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use for the Mobile Application, and to investigate fraud, chargeback or other matters; or

To customize the content or services on the Mobile Application for you, or the communications sent to you through the Mobile Application.

We also collect tracking and geo-location information as you use our Services, including, but not limited to geographic areas. If you are User of our Services, your device will send your GPS coordinates to our servers at any time our Application is turned on. Users may opt to have our geo- location services on only while our Application is in use, either while driving for us or while our Services are otherwise in use by the User. We collect and use this information for many purposes, such as determining the charge for the Services requested by you, providing you with customer support, sending you promotions and offers, improving our Services, and for our other internal business purposes. Our Services may include features that allow you to share your information with other people (such as your family, friends or colleagues) if you choose.

We also provide some of your Personal Information (such as your first name and your photo) to the Delivery Partner who accepts your request for pick-up, carry and drop-off so that the Delivery Partner may contact and find you and your package for a particular trip. Delivery Partners and any companies for which Delivery Partners work are also able to access a User of our Services information, including the User’s Personal Information and geo-location data.

Personal Information may also be collected and shared with third-parties if there is content from the Mobile Application that you specifically and knowingly upload to, share with or transmit to an email recipient, online community, website, or to the public, uploaded photos, posted reviews or

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comments, or information about you or your experience that you choose to share with others through features which may be provided on our Services.

Use of Collected Information

We may use your Personal Information and Usage Information to process your registration with our Services and to verify your information is valid and up-to-date. We use your Personal Information to communicate with you about our Services, respond to your inquiries, provide the Services you request, and manage your account.

We may use your Personal Information or Usage Information to provide you with information or services or process transactions that you have requested or agreed to receive such as electronic newsletters, or special offers or promotional materials on behalf of third parties or us. And we may use your Personal Information or Usage Information to improve our Services, customize your experience with our Services, or to serve you content that is most relevant to you; enable you to participate in a variety of our Services’ features such as online or mobile entry sweepstakes, contests or other promotions; contact you with regard to your use of our Services and changes to our Services and/or our Services’ policies.

We use the information collected from our Mobile Application to make sure you have the correct app version for your Device, troubleshoot and address issues with our Mobile Application and, as agreed to by you, marketing purposes. Any credit card information you provide in your personal profile is not stored by us, but is stored and used by our third party credit card processors in order for them to process payment that you owe third parties for the Services received by you.

We may also publish your name, voice, likeness and other Personal Information that is part of your User Content (see below), and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to our Services, please review our Terms and Conditions found at https://sendASAP.com.

Our Services may offer publicly accessible blogs, community forums or other ways for you to submit ideas, photographs, User profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or other third parties may reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed). Others may have access to your User Content and may have the ability to share it with third parties across the Internet. You should be aware that any User Content you provide may be read, collected, and used by others who access it. We want you to think carefully before deciding what information you share, especially Personal Information, in your User Content. SendASAP has no control over who will have access to the information that you choose to make public and has no control over whether they will respect your privacy or keep it secure.

Disclaimer

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OUR PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION THAT YOU DISCLOSE PUBLICLY, SHARE WITH OTHERS OR OTHERWISE UPLOAD, WHETHER THROUGH OUR SERVICES OR OTHERWISE AND WE ARE NOT RESPONSIBLE FOR THE ACCURACY, USE OR MISUSE OF ANY PUBLICLY DISCLOSED CONTENT OR INFORMATION DISCLOSED OR RECEIVED THROUGH OUR SERVICES OR WEBSITES.

To request removal of your User Content from our blogs, forums or otherwise, please contact us through support@SendASAP.com. We will make reasonable efforts to remove your User Content as requested, but in some cases we may not be able to remove your User Content, in which case we will let you know if we are unable to do so.

We will send you service-related announcements on occasions when it is necessary to do so, such as if our Services are temporarily suspended for maintenance. We do not generally allow you to opt-out of these kinds of communications. If you do not wish to receive them, you may deactivate your account.

We use all of your information to closely monitor which features and parts of our Services are used most frequently, to allow you to view your trip history, store your credit card information on a secure page, view any promotions we may currently be running, rate trips, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources, for internal business purposes and inclusion in our data analytics. Your information may always be used for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

Third Party Disclosure

We may share non-personally identifiable information, such as aggregated user statistics and log data, with third parties for industry analysis, demographic profiling, to deliver targeted advertising about other products or services, or for other business purposes. We do not sell, share, rent or trade the information we have collected about you, including Personal Information, other than as disclosed within this Privacy Policy or at the time you provide your information. We do not share your Personal Information with third parties for those third parties’ direct marketing purposes unless you consent to such sharing at the time you provide your Personal Information.

SendASAP uses third party vendors to assist in the providing of our Services or certain aspects of our Services and to provide other services, on our behalf. We may provide these vendors with access to your information, including your Personal Information. These third parties are Delivery Partners and companies they work for, those who host our Services, design and/or operate our Services’ features, track our Services’ analytics, process payments, assist in anti-fraud and security measures, help us provide customer support and geo-location information to our Users and to provide advertising services to SendASAP. Third parties enable us to provide many administrative services, among sending you special offers and targeted advertisements, hosting our job application form, performing technical and maintenance services, database management, web analytics, and other administrative services. Any of your information shared with our vendors is limited to only the information needed by the vendor to carry out the services they are performing

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for you or for us. Each of these vendors is obligated not to disclose or use your Personal Information for any other purpose.

Although we do not share Personal Information with Service Providers who analyze, evaluate and provide us with information about the use of our Services and viewing of our content, these Partners may set and access their own Cookies, Web Beacons and Embedded Scripts on your Device and they may otherwise collect or have access to information about you, including your Personal Information. We use a third party hosting Partner who hosts our support section of our website. Information collected within this section of our web site is governed by our Privacy Policy.

Targeted Advertising

Targeted advertising (or behavioral advertising) may be used by SendASAP. This information is then used to select which advertisements should be displayed to a particular individual on websites other than our website. For example, if you have shown a preference for gardening while visiting our website, you may be served an advertisement for gardening related websites when you visit a site other than our website. SendASAP may disclose your Personal Information to our Partner(s) providing us targeting advertising services. The information collected about our Users by such Service Providers in this regard is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising either comes from us or through third party website publishers.

If you would like to opt out of targeted advertising from us that occurs when visiting our third party advertising publishers, please click here to access the NAI Opt-Out Page. Please note that this will opt you out of targeted ads from SendASAP and any other participating advertisers. If you opt out, you may continue to receive online advertising from us; however, these ads may not be as relevant to you.

Security

All Personal Information and Usage Information we collect is securely stored within our databases, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting any of your information that we retain and geo-location information. However, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet or wireless communication. Any information you transmit to SendASAP is done at your own risk.

Maintaining the safety and privacy of your information is one of SendASAP’s top goals. If you have discovered a security vulnerability in one of our products, please contact support@SendASAP.com. We consider reports to this address to be of the highest priority, and will investigate them as quickly as possible.

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Our Services may contain content that is supplied by a third party, and those third parties may collect web site usage information and your Device Identifier when web pages from any online or mobile Services are served to your browser. In addition, when you are using our Services, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. Clicking on a banner advertisement may take you away from our website(s) onto a different web site that may then send their own Cookies to you, independently collect your data or solicit your Personal Information. We are not responsible for the privacy policies and practices of any third party and these third parties may not have their own published privacy policies. Please be aware when you leave our website(s) and Services and make time to read the privacy statements of all third party web sites or applications before submitting any of your Personal Information to third parties.

SendASAP’s online and mobile Services include social media features, such as the Facebook Like button, and widgets such as a “Share This” button, or interactive mini-programs that run on our online and mobile Services. These features may collect your IP address, which page you are visiting on our online or mobile Services, and may set a Cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our online Services. Your interactions with these features and widgets are governed by the privacy policy of the company providing them.

Changing Your Information and Canceling Your Account.

You are responsible for maintaining the accuracy of all information you submit to SendASAP. If your Personal Information changes, or if you no longer want our Services, you may correct, delete inaccuracies, or amend information by making the change on your account information page or by contacting us through support@SendASAP.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. You may also cancel or modify your communications that you have elected to receive from our Services by following the instructions contained within an e-mail or by logging into your user account and changing your communication preferences. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us through support@SendASAP.com.

SendASAP retains your Personal Information and Usage Information (including geo-location) for as long as your account is active and as needed to provide you our Services. Even after you cancel your SendASAP account, we will retain your Personal Information and Usage Information (including geo-location, trip history, credit card information and transaction history) as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes.

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Changes to this Statement

SendASAP reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

SendASAP welcomes your questions or comments regarding this Statement of Privacy. If you believe that SendASAP has not adhered to this Statement, please contact us at:

[SendASAP, an Olstreams Solutions Inc. Company]

[77 Sugar Creek Center Suite 600

Sugar Land, TX 77478]

[281-800-9825]

{info@Sendasap.com}